Terms of Service

1. Introduction and Agreement Overview

These Terms of Service constitute a legally binding agreement between you, whether personally or on behalf of an entity, and Kunming RongYuBai Trading Co., Ltd., doing business as GloryJade, with its registered address at Attach 1-PL, No. 136 Dongzhuang, ShangDongCheng, Tuodong Street, Panlong District, Kunming, Yunnan 650000, China. Throughout these Terms, the terms GloryJade, we, us, and our refer to Kunming RongYuBai Trading Co., Ltd. and its authorised representatives, while you, your, and User refer to the individual or entity accessing or using our website at www.gloryjade.lol and any associated services.

By accessing our website, submitting an inquiry, engaging our services, or otherwise interacting with GloryJade in any capacity, you acknowledge that you have read, understood, and agree to be bound by all of the terms and conditions set forth herein. If you do not agree with any provision of these Terms, you must immediately discontinue all use of our website and refrain from engaging our services.

These Terms apply to all users of the website and all clients of GloryJade, including without limitation browsers, vendors, customers, merchants, and contributors of content. They govern your access to and use of the website, any information or materials displayed therein, and the services we provide as described in Article 4.

2. Definitions and Interpretation

For the purposes of these Terms of Service, the following definitions apply. Capitalised terms not defined in this Article shall have the meanings assigned to them elsewhere in these Terms:

In these Terms, unless the context requires otherwise, words in the singular include the plural and vice versa, references to persons include natural persons and legal entities, and headings are for convenience only and do not affect interpretation.

3. Acceptance of Terms

Your acceptance of these Terms occurs through any of the following actions: browsing any page of our website; submitting information through any form on our website; sending an email to any @gloryjade.lol address; calling our published phone number; engaging in discussions about potential services; signing a proposal, statement of work, or service agreement; or making any payment to GloryJade.

You represent and warrant that you are at least eighteen (18) years of age and possess the legal capacity to enter into a binding contract. If you are entering into these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.

We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website or services following the posting of any changes constitutes acceptance of those changes. Material changes will be communicated through a notice on our website or via email to clients with active engagements.

4. Description of Services

GloryJade provides professional services in the domain of computer systems design and related services. Our core service categories include, but are not limited to:

• Systems Architecture: End-to-end design of resilient, scalable computer systems, including cloud infrastructure, on-premise deployments, and hybrid environments.
• Network Engineering: Design, implementation, and optimisation of secure network infrastructure, including LAN, WAN, SD-WAN, and zero-trust architectures.
• Data Infrastructure: Architecture and deployment of data storage, warehousing, pipeline, and analytics platforms tailored to organisational requirements.
• Systems Integration: Seamless interconnection of disparate software platforms, legacy systems, and modern services through custom middleware and API orchestration.
• Security and Compliance: Security architecture design, threat modelling, vulnerability assessment, and regulatory compliance alignment across technology stacks.
• Technical Advisory: Strategic guidance on technology selection, digital transformation roadmaps, vendor evaluation, and architecture review.

The specific scope, deliverables, timeline, and fees for any engagement will be detailed in a separate written agreement, proposal, or statement of work executed by both parties. Nothing on our website constitutes a binding offer to perform services; all engagements are subject to mutual agreement on scope and terms.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with reasonable notice to clients with active engagements. We also reserve the right to refuse service to anyone for any reason at any time, subject to any contractual obligations already in effect.

5. Client Obligations and Responsibilities

When you engage GloryJade for services, you agree to the following obligations, which are essential to the successful delivery of any project:

5.1 Accurate Information

You agree to provide accurate, current, and complete information as reasonably required for the performance of the services. This includes, but is not limited to, system specifications, access credentials, architectural documentation, business requirements, and contact details. You acknowledge that the quality and timeliness of our deliverables depend substantially on the accuracy and completeness of the information you provide.

5.2 Timely Cooperation

You agree to cooperate with us in good faith and to provide timely access to personnel, systems, data, and facilities as reasonably necessary for the performance of the services. Delays in providing required access, approvals, or information may result in corresponding delays in project timelines, for which GloryJade shall not be held responsible.

5.3 Lawful Use

You agree not to use our website or services for any unlawful purpose or in violation of any applicable local, national, or international law or regulation. You shall not transmit any worms, viruses, or code of a destructive nature. You shall not attempt to gain unauthorised access to any part of our website, the server on which it is hosted, or any server, computer, or database connected to our services.

5.4 Confidentiality

You agree to maintain the confidentiality of any proprietary information, methodologies, tools, or documentation shared by GloryJade during the course of an engagement, and not to disclose such information to any third party without our prior written consent.

5.5 Compliance with Third-Party Terms

Where our services involve the use, configuration, or integration of third-party software, platforms, or services, you are responsible for ensuring compliance with the applicable third-party terms of service and licensing agreements.

6. Intellectual Property Rights

6.1 GloryJade Intellectual Property

All content on our website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the design, selection, and arrangement thereof, is the exclusive property of GloryJade, Kunming RongYuBai Trading Co., Ltd., or its content suppliers, and is protected by applicable intellectual property laws, including copyright, trademark, and trade dress laws. The GloryJade name, the gem-shaped logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Kunming RongYuBai Trading Co., Ltd.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the content on our website for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as incidental to normal web browsing or with our prior written consent.

6.3 Work Product

Unless otherwise agreed in a written engagement, upon full payment of all fees due, GloryJade grants the client a perpetual, non-exclusive, royalty-free license to use the deliverables produced during the engagement for the clients internal business purposes. GloryJade retains ownership of all pre-existing materials, methodologies, tools, frameworks, and know-how used in the creation of deliverables, and retains the right to use general knowledge, skills, and experience acquired during the engagement in future work for other clients.

6.4 Client Materials

You retain all ownership rights in any materials, data, content, or intellectual property you provide to us in connection with the services. You grant us a limited, non-exclusive license to use such materials solely as necessary to perform the services.

7. Confidentiality

Both parties acknowledge that during the course of discussions, negotiations, and service engagements, each may disclose Confidential Information to the other. Each party agrees to protect the other's Confidential Information using the same degree of care that it uses to protect its own confidential information of like nature, but in no event less than reasonable care.

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was rightfully in the receiving party's possession without restriction prior to disclosure; (c) is rightfully obtained by the receiving party from a third party without restriction; or (d) is independently developed by the receiving party without use of or reference to the disclosing party's Confidential Information.

The obligations of confidentiality under this Article shall survive the termination of these Terms and any service engagement for a period of three (3) years, or indefinitely for information constituting a trade secret under applicable law.

Notwithstanding the foregoing, either party may disclose Confidential Information to the extent required by law, regulation, or court order, provided that the disclosing party gives the other party prompt notice of such requirement and cooperates with any reasonable request to seek a protective order or other appropriate remedy.

8. Fees, Payment, and Expenses

The fees for any services provided by GloryJade will be set forth in a written proposal, statement of work, or service agreement specific to each engagement. The following general terms apply unless expressly modified by the engagement-specific agreement:

• Payment Terms: Unless otherwise agreed, invoices are payable within thirty (30) calendar days of the invoice date.
• Currency: All fees are stated and payable in United States Dollars (USD) unless otherwise specified in the engagement agreement.
• Taxes: Fees are exclusive of applicable taxes, duties, and levies. The client is responsible for any sales, use, value-added, or similar taxes imposed on the services, except for taxes based on our net income.
• Expenses: Reasonable out-of-pocket expenses incurred in the performance of services — including travel, accommodation, software licenses, and cloud infrastructure costs — will be billed to the client as agreed in advance, with supporting documentation provided upon request.
• Late Payment: Overdue invoices may accrue interest at the rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by applicable law, whichever is lower.

We reserve the right to suspend or terminate services if payment is not received within sixty (60) days of the invoice due date, subject to any contractual notice requirements.

9. Limitation of Liability

9.1 Exclusion of Certain Damages

To the fullest extent permitted by applicable law, GloryJade, its parent company Kunming RongYuBai Trading Co., Ltd., and their respective officers, directors, employees, agents, and contractors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, or cost of substitute services, arising out of or in connection with these Terms, the website, or the services, whether based on contract, tort (including negligence), strict liability, or any other theory of liability, even if advised of the possibility of such damages.

9.2 Cap on Liability

In no event shall the aggregate liability of GloryJade and its affiliates for any claims arising out of or relating to these Terms, the website, or the services exceed the total fees paid by you to GloryJade during the twelve (12) month period immediately preceding the event giving rise to the claim. For claims unrelated to a paid engagement, or where no fees have been paid, liability shall be limited to one hundred United States Dollars ($100.00).

9.3 Exceptions

The limitations in this Article shall not apply to: (a) liability for death or personal injury caused by negligence; (b) liability for fraud or fraudulent misrepresentation; (c) liability for wilful misconduct or gross negligence; or (d) any other liability that cannot be excluded or limited under applicable law.

9.4 Basis of the Bargain

You acknowledge and agree that the limitations of liability set forth in this Article are a fundamental basis of the bargain between the parties, and that GloryJade would not enter into these Terms or provide the services without such limitations.

10. Indemnification

You agree to indemnify, defend, and hold harmless GloryJade, Kunming RongYuBai Trading Co., Ltd., and their respective officers, directors, employees, agents, contractors, licensors, and suppliers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys fees) arising out of or relating to:

• Your use of the website or services in violation of these Terms;
• Your violation of any applicable law, regulation, or third-party right;
• Any content, data, or materials you provide to us that infringe upon the intellectual property or other rights of a third party;
• Your gross negligence, wilful misconduct, or fraud;
• Any unauthorised use of the website or services by you or anyone using your account or credentials.

We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with us in asserting any available defences. You shall not settle any claim that imposes any obligation or liability on GloryJade without our prior written consent.

11. Termination

11.1 Termination by You

You may terminate your use of the website at any time by ceasing to access it. For active service engagements, termination provisions will be set forth in the engagement-specific agreement. In the absence of specific termination provisions, either party may terminate a service engagement upon thirty (30) calendar days written notice to the other party.

11.2 Termination by Us

We may terminate or suspend your access to the website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. For active service engagements, we may terminate the engagement if you fail to pay undisputed amounts when due, materially breach your obligations, or become insolvent or subject to bankruptcy proceedings.

11.3 Effect of Termination

Upon termination of a service engagement: (a) you shall pay all outstanding fees for services performed through the date of termination; (b) each party shall return or destroy, at the other party's election, all Confidential Information of the other party in its possession; and (c) those provisions of these Terms that by their nature should survive termination shall survive, including without limitation intellectual property rights, confidentiality obligations, limitation of liability, indemnification, and governing law provisions.

11.4 Transition Assistance

Upon termination of a service engagement, GloryJade will provide reasonable transition assistance for a period not exceeding thirty (30) days, subject to the client's payment for such assistance at our then-current rates, to facilitate the orderly handover of responsibilities.

12. Warranties and Disclaimers

12.1 Website Disclaimer

The website and all content, materials, and information provided therein are provided on an as-is and as-available basis, without any representations, warranties, or conditions of any kind, either express or implied. To the fullest extent permitted by applicable law, GloryJade disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and those arising from a course of dealing or usage of trade.

We do not warrant that the website will be uninterrupted, timely, secure, or error-free; that any defects or errors will be corrected; or that the website or the servers that make it available are free of viruses or other harmful components. We are not responsible for any content posted by third parties on any website linked to or from our website.

12.2 Services Warranty

For paid service engagements, GloryJade warrants that the services will be performed in a professional and workmanlike manner, consistent with generally accepted industry standards. This warranty is valid for a period of ninety (90) days from the completion of the relevant deliverable. Your sole and exclusive remedy for breach of this warranty is the reperformance of the non-conforming services or, if reperformance is not commercially practicable, a refund of the fees paid for the non-conforming portion of the services.

12.3 No Guarantee of Results

While we apply our expertise and best efforts to every engagement, GloryJade does not guarantee specific business outcomes, performance metrics, financial results, or other consequential effects arising from the implementation of our recommendations or deliverables. Technology outcomes are influenced by numerous factors beyond our control, and you retain responsibility for business decisions made based on our advice.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter, whether contractual or non-contractual, shall be governed by and construed in accordance with the laws of the Peoples Republic of China, without regard to its conflict of law principles.

Any legal action, suit, or proceeding arising out of or relating to these Terms or the services provided hereunder shall be brought exclusively in the competent courts located in Kunming, Yunnan Province, Peoples Republic of China. You irrevocably submit to the personal jurisdiction of such courts and waive any objection based on improper venue or forum non conveniens.

Notwithstanding the foregoing, GloryJade may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or Confidential Information.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply to these Terms or any service engagement.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal legal proceedings, the parties agree to attempt to resolve any dispute informally through good faith negotiations. The party raising a dispute shall provide the other party with written notice describing the nature of the dispute and the relief sought. The parties shall have a period of thirty (30) calendar days from receipt of such notice to attempt to resolve the dispute through negotiation.

14.2 Mediation

If the dispute is not resolved through informal negotiations within the thirty-day period, the parties agree to submit the dispute to mediation administered by a mutually agreed-upon mediation service provider in Kunming, Yunnan Province. Each party shall bear its own costs of mediation, and the parties shall share equally the fees and expenses of the mediator.

14.3 Arbitration Option

If mediation does not result in a resolution within sixty (60) days of its commencement, either party may elect to submit the dispute to binding arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC). The arbitration shall be conducted in Kunming, Yunnan Province, in the English language, by a single arbitrator mutually appointed by the parties. The arbitrators award shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.

14.4 Exceptions

This dispute resolution procedure shall not preclude either party from seeking emergency injunctive relief from a court of competent jurisdiction where necessary to prevent irreparable harm, nor shall it apply to claims for non-payment of undisputed fees, which may be pursued directly through court proceedings.

15. Force Majeure

Neither party shall be liable for any failure or delay in the performance of its obligations under these Terms or any service engagement to the extent such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to: acts of God; natural disasters (including earthquakes, floods, fires, storms, and epidemics); war, terrorism, civil unrest, or riot; acts of any government or regulatory authority; labour disputes, strikes, or lockouts; failure or unavailability of third-party utilities, telecommunications networks, or internet infrastructure; denial-of-service attacks or other malicious third-party actions affecting critical infrastructure; or any other event that is unforeseeable and unavoidable.

The party affected by a force majeure event shall: (a) promptly notify the other party in writing of the nature and expected duration of the event; (b) use commercially reasonable efforts to mitigate the effects of the event and resume performance as soon as practicable; and (c) keep the other party reasonably informed of the status of its efforts. If a force majeure event continues for more than sixty (60) calendar days, either party may terminate the affected service engagement upon written notice to the other party, without liability other than payment for services rendered prior to the event.

16. General Provisions

16.1 Entire Agreement

These Terms, together with any engagement-specific agreements, proposals, or statements of work executed by the parties, constitute the entire agreement between you and GloryJade concerning the subject matter hereof, and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral.

16.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, and the remaining provisions shall continue in full force and effect.

16.3 Waiver

No failure or delay by either party in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof. A waiver of any breach shall not constitute a waiver of any subsequent breach.

16.4 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, reorganisation, or sale of all or substantially all of our assets.

16.5 Relationship of the Parties

Nothing in these Terms shall be construed to create a partnership, joint venture, employment, or agency relationship between the parties. GloryJade shall perform the services as an independent contractor.

16.6 Third-Party Beneficiaries

These Terms are for the sole benefit of the parties hereto and their respective successors and permitted assigns, and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever.

16.7 Notices

All notices, requests, consents, claims, demands, waivers, and other communications under these Terms shall be in writing and addressed to the receiving party at the address set forth in these Terms (for GloryJade) or at the address you provide (for you). Notices to GloryJade shall be sent to: Kunming RongYuBai Trading Co., Ltd., Attn: Legal Department, Attach 1-PL, No. 136 Dongzhuang, ShangDongCheng, Tuodong Street, Panlong District, Kunming, Yunnan 650000, China, with an email copy to info@gloryjade.lol.

16.8 Electronic Communications

By using our website or services, you consent to receiving electronic communications from us. We may communicate with you by email, by posting notices on the website, or through other electronic means. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

17. Contact and Questions

We welcome your questions, comments, and requests regarding these Terms of Service. Please direct all correspondence to:

For legal notices and formal correspondence, please use the registered office address above and include an email copy to info@gloryjade.lol to ensure timely processing. We endeavour to respond to all inquiries within two (2) business days.